AeroGuest flow
Guest Management System built exclusively for hotels
From reservation management to real-time guest communication, AeroGuest gives your team the tools to operate smarter, move faster, and deliver exceptional experiences at every touchpoint, for both staff and guests.
UNIFIED GUEST JOURNEY
One platform. Every touchpoint.
Run every guest touchpoint from one platform, on brand from booking to check-out and beyond. Compare it with a stack of disconnected tools, each with its own look, login and guest data.
Booking confirmation
Pre-arrival
Upselling
Hotel directory
Check-in
During stay
Check-out
Audience
Booking confirmation
Pre-arrival
Upselling
Hotel directory
Check-in (light)
During stay
Check-out
Audience
Features
Take full control of the guest journey, customize digital check-in and check-out, automate payment rules, and unlock higher RevPOR with intelligent upselling.
Guest management platform
Flow gives your hotel team one place to follow every guest’s digital journey, contact them instantly and stay on top of daily tasks, so every shift runs smoother.
See Journey
Communication
AeroGuest Communication - where you effortlessly customize your email and SMS interactions.
See Communication
Payments
Our payment solution automates the guest journey, allowing easy management of charges and deposits.
See Payments
Hotel Directory
The digital hotel directory adapts to your needs, offering essential information for your guests before and during their stay. It also includes translation options, ensuring that all guests can access the information in their preferred language.
See Hotel directory
Upselling
Elevate your guests' experience with our seamless upselling feature, offering extra services that sync effortlessly with reservations.
See Extras
Permission gathering tools
AeroGuest Audience effortlessly boosts guest engagement by collecting marketing permissions during their journey.
See Audience
Testimonials
Trusted by hoteliers worldwide
Louise Vest Sindberg
Revenue Manager at Munkebjerg Hotel
"The system runs smoothly and the customer service at AeroGuest is great."
Sverrir Steinn Sverrisson
Commercial Director at Godo
”Technology should simplify the day-to-day for hotels — not complicate it. When systems work seamlessly together, the guest journey becomes smoother and the hotel team gets more time back.”
Karim Nielsen
CEO at Kølpin Hotels
"The platform provided by AeroGuest is exactly what hospitality has been looking for the past few years. Deep tech combined with user-friendly guest interaction possibilities in a fine balance with automation."
Kyra Virginia Ølsted Mengeu
General Manager at Coco Hotel
“Using AeroGuest together with Infor HMS has helped us deliver a smooth, personalized guest experience at Coco Hotel. (...) As part of Cofoco, where we also operate Hotel Bella Grande - also using AeroGuest, we clearly see the impact: digital guest journeys, happier teams, and stronger guest satisfaction across both hotels.”
Louise Vest Sindberg
Revenue Manager at Munkebjerg Hotel
"The system runs smoothly and the customer service at AeroGuest is great."
Sverrir Steinn Sverrisson
Commercial Director at Godo
”Technology should simplify the day-to-day for hotels — not complicate it. When systems work seamlessly together, the guest journey becomes smoother and the hotel team gets more time back.”
Karim Nielsen
CEO at Kølpin Hotels
"The platform provided by AeroGuest is exactly what hospitality has been looking for the past few years. Deep tech combined with user-friendly guest interaction possibilities in a fine balance with automation."
Kyra Virginia Ølsted Mengeu
General Manager at Coco Hotel
“Using AeroGuest together with Infor HMS has helped us deliver a smooth, personalized guest experience at Coco Hotel. (...) As part of Cofoco, where we also operate Hotel Bella Grande - also using AeroGuest, we clearly see the impact: digital guest journeys, happier teams, and stronger guest satisfaction across both hotels.”
Louise Vest Sindberg
Revenue Manager at Munkebjerg Hotel
"The system runs smoothly and the customer service at AeroGuest is great."
Sverrir Steinn Sverrisson
Commercial Director at Godo
”Technology should simplify the day-to-day for hotels — not complicate it. When systems work seamlessly together, the guest journey becomes smoother and the hotel team gets more time back.”
Karim Nielsen
CEO at Kølpin Hotels
"The platform provided by AeroGuest is exactly what hospitality has been looking for the past few years. Deep tech combined with user-friendly guest interaction possibilities in a fine balance with automation."
Kyra Virginia Ølsted Mengeu
General Manager at Coco Hotel
“Using AeroGuest together with Infor HMS has helped us deliver a smooth, personalized guest experience at Coco Hotel. (...) As part of Cofoco, where we also operate Hotel Bella Grande - also using AeroGuest, we clearly see the impact: digital guest journeys, happier teams, and stronger guest satisfaction across both hotels.”
Book a demo
Experience the guest journey
Explore how AeroGuest helps hotels automate arrivals, engage guests throughout their stay, and unlock new revenue opportunities.
Frederik Møller
Global Director of Sales
