Communication

Communication brings all guest messaging into one place. Send welcome messages, stay information, offers and follow ups by email, SMS, app message or mobile web, and keep a clear view of every conversation.

Feature highlights

Email builder
Reusable templates
Automated messaging
Trigger-based communication
Personalized & on-brand
Multi-language

how it works

Better for your hotel, your guests and your team

Built around your hotel

You create branded message templates in your own tone of voice and languages, and decide which channels to use for which moments. Messages can be personalised with reservation and guest details pulled directly from your PMS.

Effortless for guests

Guests receive clear, relevant messages before, during and after their stay, and can reply or ask questions on the channel that suits them best.

Everyone wins

For the hotel: fewer calls and repeat questions, consistent messaging across the different channels and a more personal guest relationship. For guests: quick answers, the information they need when they need it and an easy way to reach the hotel.

Features

Check out other AeroGuest features

Audience

Know your guests and keep them coming back.

Learn more