Hotel directory

Hotel Directory is a digital guide to your hotel that guests can open before and during their stay. It brings practical information, services and local recommendations together in one place, in a format that works well on mobile. No more printed folders, outdated leaflets or repeated questions at the front desk.

Feature highlights
  • Drag-and-drop builder
  • Conditional content
  • Personalised & on-brand
  • Guest-first UX
  • Multi-language
  • QR code generator
  • Conversion insights
how it works
Better for your hotel, your guests and your team

Built around your hotel

You add and organise the content your guests need, such as check-in and check-out details, facilities and amenities, restaurant menus and opening hours, spa services, parking, transport options, house rules and local tips. Information can be updated anytime from Flow, so changes are live for guests straight away.

Effortless for guests

Guests open the directory on their phone or in the browser, find what they're looking for in a few taps and can book services or explore the area without having to call reception.

Everyone wins

For the hotel: fewer repeat questions, no printing costs and a better showcase for your services and extras.

For guests: quick access to everything they need, whenever they need it, in a format that's easy to use.